What areas do you service?
I primarily service The Villages Community - South of CR466
How do you charge for window cleaning?
The average price per window is $9 for Interior & Exterior Window Cleaning of a Double Hung Window including Frames, Sills, Tracks and Screens.
What factors will affect the price?
Some of the items that may cause the original quoted price to vary would include any ladder work or obstructions due to landscaping, excessive paint (or debris) on the glass that requires additional time to remove. You will be notified while the work is being performed if any additional charges will be added on. The biggest problem that I encounter is paint overspray that isn’t visible to the homeowner until the dirt is removed from the glass.
What does standard window cleaning service consist of?
Standard window cleaning involves cleaning the interior and exterior of your windows and thoroughly cleaning the frames, sills, tracks and screens. The removal of Hard Water Stains on glass is not part of standard window cleaning. If I come across hard water stains on your windows (due to a misdirrected sprinkler head) I will inform you of the issue. The cost of Hard Water Stain Removal is based upon the time it takes per pane of glass. Some panes can take from ten minutes to an hour to restore the glass. Each pane is a case by case scenerio and a specific time cannot be determined.
Do you clean screens?
Yes, I do offer screen cleaning. Screens are cleaned utilizing a professional screen cleaner or a handheld scrub brush with water nozzles.
Do you clean Enclosed Lanais?
I Do NOT service enclosed lanais that consist of large sliding glass pannels that have to be removed to be cleaned. All other style of glassed in lanais, I will service.
Will you do just the Exterior of my windows only?
I will do Exterior-Only window cleaning if requested. Pricing for this service runs approximately 70% of the total cost of Interior and Exterior window cleaning. (Example: A $100 Interior and Exterior service would be priced at around $70 for Exterior-Only service).
Do you clean chandeliers and large light fixtures?
I do clean some chandeliers and most light fixtures. There are hight restrictions however. I can only give you a firm price after seeing it first hand to determine if I can reach it as well as the complexity of it.
What precautions do you take for the tinted film on my windows?
I use a very mild cleaning detergent that is non alcohol or ammonia based and will not harm the tint on your windows. It is the main reason for the solution that I use. The majority of homes that I service on a daily basis have tinted film on the glass. Please note however that any debris that would normally require a razor to remove, such as paint drips, cannot be removed from the tinted film.
Do I need to do anything to prepare for my windows to be cleaned?
To the best of your ability, please insure that all windows are accessible. You may want move any valuables located near your windows. If you have any items located on your window sills, removal of these items will help to expedite the cleaning process. Most furniture will be moved by me if necessary.
Do I need to be home for my scheduled window cleaning?
Not necessarily. If you are unable to be home at the scheduled time, I just need access to the home which can be prearranged prior to the appointment. (Occaisionaly my existing clients will run errands once I get started on their window cleaning). At the end of the job, I will leave an invoice and lock up all doors as I leave. After you have inspected the work and are completely satisfied, you can just pay your invoice via your preffered method of payment.
What if it rains on the day of my scheduled appointment?
If it is a light rain, I will generally still arrive as scheduled. If it is a heavy rain and I can't work, you will be rescheduled for the upcoming weekend or next available open slot on my schedule. Your patience is greatly appreciated when it comes to the weather not cooperating.
Do you have a minimum charge for appointments?
I have a minimum charge of $80 for my window cleaning services.
Do you offer phone estimates?
I can do estimates over the phone, unlesss I am working in the area at the time of your inquiry. These estimates are rough estimates to see if I am within your budgeted amount for window cleaning and usually do not vary by much in price (typically 10% - 20%) if the information given over the phone is accurate and the number of windows are counted correctly. Upon arrival, after scheduling your window cleaning from a phone estimate, I will walk around the exterior of your home to get a complete window count, evaluate the landscape (for ladder work) and give you a firm estimate. If the estimate is significantly more than originally agreed upon, there is no obligation on your part to proceed any further if you do not feel comfortable with the new price.
How long is the estimate good for?
Typically an estimate is valid for 90 days. However, I review my pricing annually to see if it requires adjustment and your estimate may not be affected for quite some time, if at all.
Do you offer any discounts?
I do not discount pricing. Prior to relocating to Florida, I reduced my overall pricing by 35% knowing that I will be working in an area with most residents on a fixed income. Regarding discounts... many companies will pre-inflate their prices prior to offering a discount. I don’t believe in this type of business practice. I know what I need to operate my legitimate business successfully in order to serve my clients for years to come. I believe in being very fair and honest with my client’s and that keeps me coming back year after year.
How far in advance do I need to get on your schedule?
I do recommend that if you need your windows cleaned by a specific date that you contact me early enough in advance to ensure that I can take care of your home.
Are you insured?
Yes, I am Registered with the state, Insured and Bonded. I have a general liability policy with up to $2,000,000 in coverage. I carry my business registration, insurance policy and bond policy with me at all times for my clients to review.
Do you have references?
If requested, I will supply references at any time.
Do you work on weekends?
I normally do not work on the weekend. However, I occasionally will schedule weekend appointments to reschedule rain days.
What time can I expect you at my home to start cleaning and how long will it take?
My first appointment of the day starts at 8:00AM. I will have multiple clients scheduled throughout the day. Every job is different and cleaning times will vary (typically 1-6 hours). I will inform you of my arrival time as well as how long I anticipate the job to take
How many employees will be at my home?
Valenta Window Cleaning Inc consists of just myself as owner and operator. I will be the only one on site cleaning your home. This is done to give you the peace of mind knowing that only one person is in your home at a time and that person is the owner of the company.
How frequently should I have my windows cleaned?
The majority of my clients have thier windows serviced every Six Months inorder to maintain their homes. Ultimately, I leave the decision up to my clients to let me know when they will require my services. I don’t believe in high pressure sales techniques.
What if I need to cancel my appointment?
I understand that circumstances may arise that will require you to cancel an appointment. I only ask that you give me at least 24 hour notice so that I can reschedule another client that may be on my waiting list. I typically call a day or two prior to the scheduled appointment as a reminder.
What type of payments do you accept?
I accept Checks, Cash, Credit Card, Zelle, Venmo, CashApp and Applepay.
When do I pay for the work?
Payment is due upon completion only if you are completely satisfied with the work. If you are not home at the time of completion, I will just leave an invoice. The terms are net 15 days.
Do you have any late fees?
After 15 days I will send out another invoice stamped “Past Due”. If payment is not received within 7 days, then a 5% charge is added to the total invoice for every consecutive 15 days past due.
Do you guarantee your work?
Yes, I do guarantee my work and you will not be fully invoiced until you are completely satisfied. If you come across an issue after I have left your home, I will gladly stop back in a timely manor to rectify the situation. My reputation is the foundation of my business and I take that to heart.
